Pennington Gap, VA : (276) 679-4114
Norton, VA : (276) 679-4114

Welcome to the next generation of hearing clinics.

Mountain Empire Hearing & Balance is a medically focused practice, committed to providing the highest quality hearing healthcare service and services.

Request Appointment
Happy Couple Happy Couple

Your Hearing Is Vital To Living Your Life To The Fullest

Mountain Empire Hearing & Balance was founded on two simple truths-that hearing is a vital sense that plays a significant role in your quality of life and that hearing loss affects everyone uniquely. That’s why we work to solve hearing problems one individual at a time.

We provide personalized attention along with the diagnostics, education, customized products and rehabilitation necessary to make sure your hearing health care needs are met both short and long term.

Call us today to schedule your hearing evaluation!

Our Practice

About Us

The staff at Mountain Empire Hearing & Balance are certified and trained experts at understanding your hearing needs.

About Us
Our Services


Vestibular testing for dizziness is available at both of our offices.

Dizziness Information
Hearing Products

Hearing Products

Explore our newest wireless hearing aids by Starkey Hearing Technologies.

Hearing Products
Contact Us

Contact Us

Call today to make an appointment.

View Locations

Pennington Gap

282 Westgate Mall Cir, Ste 108,
Pennington Gap, VA 24277

Get Directions


611 Trent St NE,
Norton, VA 24273

Get Directions


Our experience with Fredia Helbert and Nancy Wampler at Mountain Empire Hearing and Balance has been wonderful. We came to them at a difficult time with our son and were treated with kindness and understanding. They were always available if ...

The Crutchfields

I just told a friend this morning that it is a good place to go. Very nice and very friendly.

Wilma J.

I have been a client of Dr. Helbert’s for over 20 years. I know that without the help of Dr. Helbert and her staff I would not have been able to continue to work in my accounting firm, nor ...

Patricia H.

Fredia was so good to me. I appreciate all she has done to help me hear better. She’s a fine lady who deserves a big hug around the neck.

Trinkle M.

I have been wearing hearing aids for 24 years. I get the best fit and service at Mountain Empire Hearing. They do a very good job.

Mark R.

Losing one’s hearing is difficult-but I feel that having the availability of your expertise has restored much of my ability to have very adequate hearing. The hearing aids that you recommended are easy and simple to use. I am ...

Louise W.

Fredia and staff exceeded my expectations…I was apprehensive about the effectiveness of hearing aids. I had heard so many negative comments about hearing aids. I am convinced that if tested and fitted properly you can definitely hear better. I ...

Bob B.

View All Testimonials


Request an Appointment

Please use the Additional Comments box for any further details or questions.

First Appointment Choice

Second Appointment Choice

Additional Comments

Video content here