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Pennington Gap, VA: (276) 679-4114
Norton, VA: (276) 679-4114

Welcome to the next generation of hearing clinics.

Mountain Empire Hearing & Balance is a medically focused practice, committed to providing the highest quality hearing healthcare service and services.

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Your Hearing Is Vital To Living Your Life To The Fullest

Mountain Empire Hearing & Balance was founded on two simple truths-that hearing is a vital sense that plays a significant role in your quality of life and that hearing loss affects everyone uniquely. That’s why we work to solve hearing problems one individual at a time.

We provide personalized attention along with the diagnostics, education, customized products and rehabilitation necessary to make sure your hearing health care needs are met both short and long term.

Call us today to schedule your hearing evaluation!

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About Us

The staff at Mountain Empire Hearing & Balance are certified and trained experts at understanding your hearing needs.

About Us

Dizziness

Vestibular testing for dizziness is available at both of our offices.

Dizziness Information

Hearing Products

Explore our newest wireless hearing aids by Starkey Hearing Technologies.

Hearing Products

Contact Us

Call today to make an appointment.

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Meet Our Professionals

Fredia Helbert

Audiologist, Owner

Tiffany Hammonds

Au.D. CCC-A, Doctor of Audiology

Erin Napier Wells

Audiology Assistant and Physical Liaison

Nancy Wampler

Audiology Assistant

Teresa Wendle

Office Manager/Billing Specialist

Kristin Smith

Audiology Assistant

Candie Branham

Receptionist

Brittney Parker

Receptionist

Pennington Gap

156 Combs Rd
Pennington Gap, VA 24277

Get Directions

Request Appointment Call (276) 679-4114

Norton

611 Trent St NE
Norton, VA 24273

Get Directions

Request Appointment Call (276) 679-4114

Testimonials

Our experience with Fredia Helbert and Nancy Wampler at Mountain Empire Hearing and Balance has been wonderful. We came to them at a difficult time with our son and were treated with kindness and understanding. They were always available if …

The Crutchfields

I just told a friend this morning that it is a good place to go. Very nice and very friendly.

Wilma J.

I have been a client of Dr. Helbert’s for over 20 years. I know that without the help of Dr. Helbert and her staff I would not have been able to continue to work in my accounting firm, nor …

Patricia H.

Fredia was so good to me. I appreciate all she has done to help me hear better. She’s a fine lady who deserves a big hug around the neck.

Trinkle M.

I have been wearing hearing aids for 24 years. I get the best fit and service at Mountain Empire Hearing. They do a very good job.

Mark R.

Losing one’s hearing is difficult-but I feel that having the availability of your expertise has restored much of my ability to have very adequate hearing. The hearing aids that you recommended are easy and simple to use. I am …

Louise W.

Fredia and staff exceeded my expectations…I was apprehensive about the effectiveness of hearing aids. I had heard so many negative comments about hearing aids. I am convinced that if tested and fitted properly you can definitely hear better. I …

Bob B.

Very helpful and caring staff. Life is so much better when you can hear. Thank you Mountain Empire Hearing & Balance.

Shukry Mustaklem

Professional, warm staff. Inviting waiting room. Engaging and attentive audiologist. My only ding is for accessibility. Be sure to bring someone to open doors for you and be careful on the thing ramp provided.

Rebecca Virgo

Outstanding!!!! From checking in to the testing!!!! Technician Kristin Smith explained everything as it happens. Friendly, professional, highly recommend them!!

Kenneth Charles

carter cartermccoy

They were very kind and got me in the same day, it’s was a great place to get my hearing aids

rodney meade

Nancy Hobbs

Lois Meade

15 years very professional. Great service. All the staff are very friendly and knowledgeable.

Randall Baker

Everyone was so kind and helpful

Angela McClain

Everyone was respectful and courteous, and friendly.

Dale sliger

It was great, very helpful and professional. I will highly recommend your services.

Patsy Brooks

I absolutely love this place of business, they are super friendly and very courteous!! I’ve referred a couple people and they think the world of them! So thanks for the great service!! They’ll always be my place to get help with my hearing!!!!Mountain Empire hearing your the best!!!

donna b

They are good with what they do, they are courteous, professional, and they go out of their way to help their patients recieve the services that they need

James Hopkins

Carolyn Russell

Very kind and excellent work

Pamela Sturgill

Wonderful experience as always! Highly competent, caring and kind to all. I would highly recommend to everyone.

Michael Twigg

Definitely can always count on the staff to take your needs seriously and resolve problems in a quick efficient manner. We love Tiffany, Erin and the whole staff!

Sondra Dean

George Hembree

Treated excellent!

Jim Myers

Have used Mountain Empire for my hearing aid appointments for several years and have always been very pleased with their professionalism and have always enjoyed my visits. Highly recommend them.

Homer Fortney

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